Customer care for your guests
We make sure that guests have a great holiday experience and will love to come back.
We have a variety of services ready for your guests - breakfast service, brokerage of transport services, tourist offers, etc.
We process questions and requests before, during and after your stay and we are always the right contact person on site.
Depending on your needs, you will receive the services you need as a holiday home rental company in a modular system:
The individual design and creation of advertisements
Advertisement placement on all wide-reaching booking portals
The complete booking process, guest communication and advice on booking accommodation
Key handover and arrival management on site
Guest care during the stay with constant availability
Cleaning service in the event of guest changes, intermediate cleaning, basic and quarter cleaning
Laundry service, supply of consumables and cleaning materials
Year-round all-round support and caretaker services
Collection and billing, collection of tourist tax
.. and also additional services upon request
For our services, please contact us without obligation!
Our leading specialists for real estate and property management will be happy to provide you with competent information.
Contact us!Log in and create a user account.
You describe the most important information about the property and upload the pictures.
The listing takes place immediately after submission and checking by our admins.
The advertisement is the figurehead for your property. For maximum success, it should be as current and informative as possible.
Please always take pictures in landscape format!
In our guide you will find helpful tips for a good advertisement.
Your ad will appear on the elbsandstein.immobilien portal - on the web and in social media.
The duration of your advertisement is up to a maximum of 180 days. The advertisement will not be renewed automatically.
You can end or pause your advertisement during the term.
Choose the most favorable solution for you from our packages.
You can choose from the offers from a one-time advertisement to unlimited advertisements.
You can conveniently choose the best payment method for you during the ordering process: by invoice or card (MasterCard, Visa) or simply by PayPal.
One-time advertisements expire automatically after 180 days.
Packages for agencies can be canceled in the quarter with a 14-day notice period. Ads that have already been posted expire automatically after 180 days from the date of posting.
We do not bind our customers through long contract periods but convince through good performance and perfect service.
The security of your data is important to us.
Our server location is in Germany in the certified AWS data center: ISO 27001, 27017, 27018, 9001, C5.
The transmission is encrypted via a secure SSL connection.
Once your ad has expired, it will be removed from the system. There is no further storage.
Elbsandstein.immobilien recommends and arranges up to 3 reliable and competent real estate agents from your region who are very familiar with the real estate market.
Start your request now!
A realtor has experience in your local real estate market and in renting out similar properties.
He will support you with the evaluation, the creation of a professional rental dossier, and organize the marketing and the viewings for you.
With its help, you can find the best tenant at the best price for your property.
elbsandstein.immobilien helps you to find the right broker for the rental.
Our leading specialist for everything to do with real estate and real estate management.
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